Toll Road Text Scams
Don’t Get Taken for a Ride

You’re going about your day when a text arrives:
"You have an unpaid toll. Pay now to avoid late fees: [suspicious link]"

It looks official. It even mentions a real toll authority or includes your license plate number. But it’s not real—it’s a scam.

Toll road text scams are on the rise, and fraudsters are counting on people to panic and pay up without thinking. Here’s how to protect yourself.

What Is a Toll Road Text Scam?

Scammers send fake text messages pretending to be from legitimate toll authorities like E-ZPass, TxTag, or state departments of transportation. The message may claim you owe a toll fee or have a balance due, and it includes a link to "pay now."

But if you click that link, you’re taken to a fake website designed to steal your personal or payment information.

Signs It’s a Scam

The message comes from a random phone number, not a verified toll service.
There’s a sense of urgency, like “Pay immediately or face fines.”
The link doesn’t go to an official .gov or .org website.
You receive a notice even if you haven’t driven on a toll road recently.

How to Protect Yourself

Don’t Click the Link: If you receive a toll-related text, don’t click on any links—especially if you don’t recognize the sender.
Verify Through the Official Source: If you think the message might be real, go directly to the official toll authority’s website or call their customer service. Never trust the link provided in the message.
Watch Your Debit and Credit Card Activity: Using ONE Wallet, monitor your accounts and set up alerts. If you spot a suspicious charge, contact us immediately.
Report the Scam: Forward the text to 7726 (SPAM) to report it to your mobile carrier.