Mortgage Do's & Don'ts
We know that the mortgage process can seem overwhelming, but at Independent Bank, it’s our goal to make this process as seamless as possible.
In observance of the holiday, Independent Bank offices will close at noon on Tuesday, December 24, 2024.
We will resume normal business hours on Thursday, December 26, 2024.
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You are now leaving the Independent Bank website.
Linked web pages are not under the control of Independent Bank, its affiliates or subsidiaries. Be aware the privacy policy of the site to which you are going may differ from that of Independent Bank. Independent Bank provides external links as a convenience and is not responsible for the content, accessibility, or security of any linked web page.
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A: 3025 Boardwalk Drive Suite 260 Ann Arbor MI 48108
P: 734-545-7124
A: 1004 W. Midland Road Auburn, MI 48611
P: 989.662.4403
Monday - Thursday 9:00 am - 4:30 pm
Friday 9:00 am - 5:00 pm
Monday - Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 6:00 pm
Saturday CLOSED
A: 655 N. Port Crescent Bad Axe, MI 48413
P: 989.269.6471
Monday - Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
Monday - Thursday 8:30 am - 5:00 pm
Friday 8:30 am - 6:00 pm
Saturday 9:00 am - 12:00 pm
A: 745 N. Euclid Ave. Bay City, MI 48706
P: 989.684.6021
Monday - Thursday 9:00 am - 4:30 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
Sunday - closed
Monday - Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 6:00 pm
Saturday 9:00 am - 12:00 pm
Sunday - closed
A: 623 Washington Ave. Bay City, MI 48708
P: 989.892.3511
Monday - Thursday 9:00 am - 4:30 pm
Friday 9:00 am - 5:00 pm
Monday - Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 6:00 pm
A: 130 S. Bridge St. Belding, MI 48809
P: 616.794.0600
Monday - Thursday 9:00 am - 4:30 pm
Friday 9:00 am - 5:00 pm
Saturday CLOSED
Monday - Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
A: 111 E. Capital Ave. Bellevue, MI 49021
P: 269.763.9424
Monday - Thursday 9:00 am - 4:30 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
Monday - Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
A: 32800 Southfield Road Beverly Hills, MI 48025
P: 248.647.5900
Monday - Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
Monday - Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
A: 404 Perry Ave., Suite A Big Rapids, MI 49307
P: 231.796.5865
Monday - Thursday 9:00 am - 4:00 pm
Friday 9:00 am - 5:00 pm
Saturday - closed
Monday - Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
A: 8700 N. Second St, Brighton, MI 48116
P: 810.819.8005
Monday - Friday 9:00 am - 5:00 pm
Saturday CLOSED
Monday - Friday 9:00 am - 5:00 pm
Saturday CLOSED
A: 201 N. Mitchell St., Suite 104 Cadillac, MI 49601
P: 231.942.7156
Monday - Friday 9:00 am - 5:30 pm
A: 1111 W. Caro Road Caro, MI 48723
P: 989.673.5656
Monday - Thursday 9:00 am - 4:30 pm
Friday 9:00 am - 5:00 pm
Monday - Thursday 8:30 am - 5:00 pm
Friday 8:30 am - 6:00 pm
Saturday 9:00 am - 12:00 pm
A: 323 W. Main St. Carson City, MI 48811
P: 989.584.3118
Monday - Thursday 9:00 am - 4:30 pm
Friday 9:00 am - 5:00 pm
Saturday - closed
Monday - Thursday 9:00 am - 4:30 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
A: 6727 Main St. Caseville, MI 48725
P: 989.856.2225
April 1 - September 30
Monday - Thursday 9:00 am - 4:30 pm
Friday 9:00 am - 5:00 pm
October 1 - March 31
Monday - Thursday 9:00 am - 4:00 pm
Friday 9:00 am - 4:30 pm
April 1 - September 30
Monday - Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
October 1 - March 31
Monday - Friday 9:00 am - 4:30 pm
Saturday CLOSED
A: 6241 Main St. Cass City, MI 48726
P: 989.872.2105
Monday - Thursday 9:00 am - 4:30 pm
Friday 9:00 am - 5:00 pm
Saturday - closed
Monday - Thursday 8:30 am - 5:00 pm
Friday 8:30 am - 6:00 pm
Saturday 9:00 am - 12:00 pm
A: 4115 17 Mile Road Cedar Springs, MI 49319
P: 616.696.0050
Monday - Wednesday 9:00 am - 5:00 pm
Thursday - Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
Monday - Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
A: 129 Lansing St. Charlotte, MI 48813
P: 517.543.4994
Monday - Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
Monday - Friday 8:30 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
A: 21250 Hall Road, Suite 200, Clinton Township, MI 48038
P: 586.210.8112
Monday - Friday 9:00 am - 4:30 pm
A: 21250 Hall Road, Suite 200, Clinton Township, MI 48038
P: 586.327.1318
Monday - Friday 8:30 am - 5:00 pm
A: 3500 W. Vienna Road Clio, MI 48420
P: 810.687.6710
Monday - Thursday 9:00 am - 4:30 pm
Friday 9:00 am - 5:00 pm
Monday - Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:30 pm
Saturday 9:00 am - 12:00 pm
A: 7389 Croton Hardy Dr. Newaygo, MI 49337
A: 16030 Michigan Ave., Suite 210 Dearborn, MI 48126
P: 313.446.8670
Monday - Friday 9:00 am - 5:00 pm
A: 3100 Woodward Ave Suite 102, Detroit MI 48201
P: 248.952.4914
Wednesdays: 9 - 2 pm
Monday - Saturday: By Appointment Only
A: 1380 W. Lake Lansing Road East Lansing, MI 48823
P: 517.203.3800
Monday - Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
Monday - Thursday 9:00 am - 5:30 pm
Friday 9:00 am - 5:30 pm
Saturday 9:00 am - 12:00 pm
A: 2900 West Road East Lansing, MI 48823
P: 517.324.7400
Monday - Friday 9:00 am - 5:00 pm
A: 2461 S. Michigan Road Eaton Rapids, MI 48827
P: 517.663.4108
Monday - Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
Monday - Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
A: 1615 W. Center Ave. Essexville, MI 48732
P: 989.893.4563
Monday - Thursday 9:00 am - 4:30 pm
Friday 9:00 am - 5:00 pm
Saturday - closed
Sunday - closed
Monday - Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 6:00 pm
Saturday 9:00 am - 12:00 pm
Sunday - closed
A: 275 Springside Drive., Suite 101, Fairlawn, OH 44333
P: 234.815.1501
By Appointment Only
A: 32900 Middlebelt Road Farmington Hills, MI 48334
P: 248.539.4600
Monday - Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
Monday - Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
A: 1014 S Beacon Blvd Grand Haven MI 49417
P: 616.836.9261
A: 6750 Cascade Road SE Grand Rapids, MI 49546
P: 616.949.2189
Monday - Friday 9:00 am - 4:30 pm
Saturday CLOSED
Monday - Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
A: 77 Monroe Center Ave. NW, Suite 1200 Grand Rapids, MI 49503
P: 616.458.7045
Monday - Friday 8:30 am - 5:00 pm
A: 4200 E. Beltline Grand Rapids, MI 49525
P: 616.363.1207
Monday - Thursday 9:00 am - 4:30 pm
Friday 9:00 am - 5:00 pm
Monday - Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday Closed
A: 77 Monroe Center NW Grand Rapids, MI 49503
P: 616.458.7045
A: 3090 Plainfield NE Grand Rapids, MI 49505
P: 616.447.0900
Monday - Thursday 9:00 am - 4:30 pm
Friday 9:00 am - 5:00 pm
Saturday - closed
Monday - Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
A: 4525 Lake Michigan Dr. Walker, MI 49534
P: 616.735.2293
Monday - Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
Monday - Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
A: 4150 E Beltline Grand Rapids MI 49525
P: 616-304-2009
A: 12368 Riley St, Holland, MI 49424
P: 616.344.2470
Monday - Friday 9:00 am - 4:30 pm
Saturday - By Appointment
Monday - Friday 9:00 am - 5:00 pm
Saturday CLOSED
A: 720 W. Shaw Howard City, MI 49329
P: 231.937.4374
Monday - Thursday 9:00 am - 4:00 pm
Friday 9:00 am - 5:00 pm
Saturday - closed
Monday - Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
A: 230 W. Main St. Ionia, MI 48846
A: 450 S. Dexter St. Ionia, MI 48846
P: 616.527.7500
Monday - Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
Monday - Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
A: 2280 South 11th St Kalamazoo MI 49009
P: 269-569-7254
A: 5854 State St. Kingston, MI 48741
A: 144 S. Main St. Leslie, MI 49251
P: 517.589.8222
Monday - Thursday 9:00 am - 4:30 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
Monday - Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:30 pm
Saturday 9:00 am - 12:00 pm
A: 37601 W. Five Mile Road Livonia, MI 48154
P: 734.591.4400
Monday - Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
Monday - Thursday 8:30 am - 5:00 pm
Friday 8:30 am - 5:30 pm
Saturday 9:00 am - 12:00 pm
A: 2593 S. Van Dyke Marlette, MI 48453
P: 989.635.3541
Monday - Thursday 9:00 am - 4:30 pm
Friday 9:00 am - 5:00 pm
Monday - Thursday 8:30 am - 5:00 pm
Friday 8:30 am - 6:00 pm
Saturday 9:00 am - 12:00 pm
A: 190 W. Kipp Road Mason, MI 48854
P: 517.244.9361
Monday - Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
Monday - Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
A: 409 Ashman Midland , MI 48640
P: 989-486-6216
A: 3251 Henry St. Muskegon, MI 49441
P: 231.830.3999
Monday - Friday 9:00 am - 4:30 pm
Saturday CLOSED
Monday - Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
A: 41 N. State Rd. Newaygo, MI 49337
P: 231.652.1665
Monday - Thursday 9:00 am - 4:00 pm
Friday 9:00 am - 4:00 pm
Saturday - closed
Monday - Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
A: 199 W. River Valley Newaygo, MI 49337
A: 4046 Huron St. North Branch, MI 48461
P: 810.688.3051
A: 3765 Huron St. North Branch, MI 48461
P: 810.688.4727
Monday - Thursday 8:30 am - 5:00 pm
Friday 8:30 am - 6:00 pm
Saturday 9:00 am - 12:00 pm
A: 2119 Hamilton Road Okemos, MI 48864
P: 517.381.0817
Monday - Friday 9:00 am - 5:00 pm
Saturday CLOSED
Monday - Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:30 pm
Saturday CLOSED
A: 112 S Main St, Olivet, MI 49076
24 Hour ATM Service
A: 7237 Nitz Street, Pigeon, MI 48755
24 Hour ATM Service
A: 408 Mable St. Pinconning, MI 48650
P: 989.879.2747
Monday - Thursday 9:00 am - 4:30 pm
Friday 9:00 am - 5:00 pm
Monday - Friday 9:00 am - 5:00 pm
Saturday CLOSED
A: 11628 Bunkerhill Road Pleasant Lake, MI 49272
P: 517.769.2200
Monday - Thursday 9:00 am - 4:30 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
Monday - Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
A: 1601 Grand River Ave. Portland, MI 48875
P: 517.647.7547
Monday - Friday 9:00 am - 4:30 pm
Saturday CLOSED
Monday - Friday 9:00 am - 4:30 pm
Saturday 9:00 am - 12:00 pm
A: 320 E Vermontville Hwy, Potterville, MI 48876
24 Hour ATM Service
A: 348 Main St. Rives Junction, MI 49277
A: 78 S. Main St. Rockford, MI 49341
P: 616.866.4471
Monday - Friday 9:00 am - 4:30 pm
Saturday CLOSED
Monday - Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
A: 28 N Monroe Rockford MI 49341
P: 616-304-2009
A: 1445 N. Center Road Saginaw, MI 48638
P: 989.799.1673
Monday - Thursday 9:00 am - 4:30 pm
Friday 9:00 am - 5:00 pm
Saturday - closed
Monday - Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 6:00 pm
Saturday 9:00 am - 12:00 pm
A: 5500 Dixie Highway Saginaw, MI 48601
P: 989.777.1661
A: 4850 Bay Road Saginaw, MI 48604
P: 989.799.0070
Monday - Thursday 9:00 am - 4:30 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
Sunday - closed
Monday - Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 6:00 pm
Saturday 9:00 am - 12:00 pm
Sunday - closed
A: 3601 State St. Saginaw, MI 48602
P: 989.799.0720
Monday - Thursday 9:00 am - 4:30 pm
Friday 9:00 am - 5:00 pm
Saturday - closed
Monday - Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 6:00 pm
Saturday 9:00 am - 12:00 pm
A: 5580 State St Suite 5 Saginaw MI 48603
P: 989-799-3159
By Appointment Only
A: 5 S 3rd St. Sand Lake MI 49343
P: 616.636.8881
A: 29 Church Street Saranac, MI 48881
P: 616.642.9406
Monday - Thursday 9:00 am - 4:30 pm
Friday 9:00 am - 4:30 pm
Saturday - closed
Monday - Friday 9:00 am - 4:30 pm
Saturday 9:00 am - 12:00 pm
A: 8880 Unionville Road Sebewaing, MI 48759
P: 989.883.3310
Monday - Thursday 9:00 am - 4:30 pm
Friday 9:00 am - 5:00 pm
Saturday - closed
Monday - Thursday 8:30 am - 5:00 pm
Friday 8:30 am - 6:00 pm
Saturday 9:00 am - 12:00 pm
A: 49785 Van Dyke Ave. Shelby Township, MI 48317
P: 586.731.6130
Monday - Friday 9:00 am - 4:30 pm
Saturday 9:00 am - 12:00 pm
Monday - Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
A: 250 Broadway St South Haven MI 49090
P: 269-569-7254
A: 525 S. State St. Sparta, MI 49345
P: 616.887.8277
Monday - Friday 9:00 am - 5:00 pm
Saturday - closed
Monday - Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
A: 209 S. Main St. Standish, MI 48658
P: 989.846.4595
Monday - Thursday 9:00 am - 4:30 pm
Friday 9:00 am - 5:00 pm
Monday - Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
A: 93 W. Fourth St., Suite D Suttons Bay, MI 49682
P: 231.995.5565
Monday - Friday 9:00 am - 5:00 pm
Monday - Friday 9:00 am - 5:00 pm
A: 4011 Eastern Sky Dr. Traverse City, MI 49684
P: 231.995.5540
Monday - Thursday 9:00 am - 4:30 pm
Friday 9:00 am - 5:00 pm
Monday - Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:30 pm
Saturday 9:00 am - 12:00 pm
A: 333 W. Grandview Parkway Traverse City, MI 49684
P: 231.995.5508
A: 1239 S. Garfield Traverse City, MI 49686
P: 231.995.5575
Monday - Friday 9:00 am - 4:30 pm
Monday - Friday 9:00 am - 5:00 pm
A: 201 W. Big Beaver Road Troy, MI 48084
P: 248.689.1200
Monday - Friday 9:00 am - 5:00 pm
Monday - Friday 9:00 am - 5:00 pm
A: 201 W. Big Beaver Rd., Suite 201 Troy, MI 48084
P: 248.918.5690
Monday - Friday 9:00 am - 5:00 pm
A: 6586 Center St. Unionville, MI 48767
A: 194 Main St. Vermontville, MI 49096
A: 1075 Wilcox Ave. White Cloud, MI 49349
P: 231.689.6608
Monday - Friday 9:00 am - 4:00 pm
Saturday 9:00 am - 12:00 pm
Monday - Friday 9:00 am - 4:30 pm
Saturday 9:00 am - 12:00 pm
A: 1245 E. Grand River Road Williamston, MI 48895
P: 517.655.2168
Monday - Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
Monday - Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
A: 109 E Main St Zeeland MI 49464
P: 616.836.9261
By Appointment Only
With over 32 years in mortgage lending, I’ve held a range of positions, including mortgage loan officer, sales manager, regional manager, and business owner. I also hold a Real Estate Broker's license. My background and education have given me the tools to provide my customers with the guidance and advice of an experienced professional when facing the important decision of purchasing and financing a home. My goal is to ensure that my customers have a positive experience throughout the lending process, and the comfort of knowing I am here to assist long after closing.
As an active community member, I’ve served as a youth soccer coach, as a Trustee on the Richland Township Board of Trustees, and as the Treasurer of the Gull Lake Quality Organization. I am a graduate of Western Michigan University, have been married to the same wonderful woman for over 30 years, and have two amazing daughters.
I look forward to serving you.
"Working with the representatives at Independent Bank is like connecting with friends who are both personable and professional. They really make you feel like are a valued human being, not just a client."
"AJ and the team were amazing from start to finish. Maggie is the absolute best! They were helpful, informed, friendly, and helped the whole process go so smoothly. We have bought and sold several homes, and this was by far the most enjoyable loan process. We will be recommending them to everyone."
"I would recommend Independent Bank to anybody. They are great people, very respectful, nice ladies, and AJ’s a big help. I don’t have any complaints. I couldn't have asked for a better experience. I'm currently working on switching all of my banking over to Independent Bank because of how well I was taken care of during this process."
"Overall, service from Independence Bank was wonderful! I felt that I was working with caring individuals who knew exactly who I was when I called/reached out compared to when I have worked with larger mortgage providers."
"We were very pleased with the quality of the service we received from the Harma team at Independent Bank. Truly outstanding care in all aspects of the loan process. Highly recommend them."
"Your office is absolutely amazing! Thank you for reaching out to us and making this refinancing so easy! We both are novice when it comes to all of this and you guys were so patient and answered all of our silly questions. Not only were we able to lower our interest rate and payment, we were able to redo our budget which has us projected to pay off our 30 year mortgage in 20! You will continue to have our business and I tell people all the time how great you all are!"
"5 Stars all around. I would recommend to anyone going through the mortgage process. The Harma team was as helpful as anyone gets. Big shout out especially to Maggie Harma, she was continuously on the ball. As seamless and easy a process as it could be!"
"Thank you so much for your exceptional service in regards to our mortgage. You helped us navigate some very unfamiliar territory, walking us patiently through every step. Independent Bank's entire staff was professional, prompt, helpful, and personable. We appreciate all they did to make this part of our move go smoothly. We will heartily point others in your direction!"
"I thoroughly enjoyed my experience working with Gayle and AJ. They were quick to respond when I had questions, and helped me understand the necessary documentation for the mortgage application process. They made the daunting mortgage process smoother than expected."
"Gayle, Maggie & AJ were awesome to work with! They were knowledgeable, helpful, prompt, and made my entire mortgage process so smooth!"
"We have used AJ and Gayle for all of our mortgage needs for the last 20 years. We will always work with them and could not be happier with their service."
"It was a very seamless process...my husband travels and had a very narrow window for closing, and they made it happen!!! That is awesome customer service."
"Very painless, and it was a great experience."
Thank you to AJ and all involved in the process with closing my mortgage!!!"
We know that the mortgage process can seem overwhelming, but at Independent Bank, it’s our goal to make this process as seamless as possible.
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