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If websites had red carpets... Our new site debuts April 24, 2025!

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You are now leaving the Independent Bank website.

Linked web pages are not under the control of Independent Bank, its affiliates or subsidiaries. Be aware the privacy policy of the site to which you are going may differ from that of Independent Bank. Independent Bank provides external links as a convenience and is not responsible for the content, accessibility, or security of any linked web page.

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Building Trust

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Compliance Training - As a highly regulated business, compliance training is very important. On an annual basis our employees are each assigned an average of 34 courses via our learning management system. Courses are assigned based upon each employee's job responsibilities, with some on a rotating basis.

 

These courses include training on topics ranging from Abuse of Vulnerable Adults, American with Disabilities Act (ADA), Bank Secrecy Act, Office of Foreign Asset Controls (OFAC), Anti Money Laundry, Suspicious Activities, Community Reinvestment Act (CRA), Diversity, Equity and Inclusion; Electronic Funds Transfer Act (Regulation E), Equal Credit Opportunity Act (ECOA – Regulation B), Ethics, Expedited Funds Availability Act (EFAA – Regulation CC), Fair Credit Reporting Act (FCRA), Federal Deposit Insurance, Gramm-Leach-Bliley Act (GLBA), Home Mortgage Disclosure Act (HMDA), Information and Cyber Security, Physical Security, Privacy, Reserve Requirements (Regulation D), Risk Management, Sexual Harassment, Truth in Savings, and Unfair, Deceptive or Abusive Acts or Practices (UDAAP).

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Independent Bank offers the newly Bank-On Certified Opportunity ONE account for customers who would like to rebuild or reestablish a positive checking account history and who do not qualify for our ONE Account checking product. The Opportunity ONE account provides free online and mobile banking, mobile deposit, Debit Mastercard®, and much more.* Plus, customers do not have to worry about overdraft fees. Independent Bank plans to further market this account in 2022. 

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Independent Bank offers ONE Wallet+ via the ONE Wallet Online and Mobile Banking platform. ONE Wallet+ is a free money management tool that allows customers to see all of their accounts, even those at other financial institutions, in one convenient location, making it easier to gain a full financial picture, create budgets, see spending trends, and more.


*If eStatements are not selected, a $2/month fee will be assessed for paper statements. Fee may reduce earnings. Accounts are subject to standard account opening guidelines. Other fees and restrictions may apply.